Thank you Mr. Pykles. I was having issues with a unit under warranty and Pykles was the manufacture recommended business. Mr. Pykles was very friendly and answered all my questions. He explained all my options and his recommendation to handle the situation. His recommendation was the best, most cost effective solution for my situation, and not the solution that would bring him the most business. I appreciate the kindness and honestly. Mr. Pykles saved me a lot of time and hassle. I will use Pykles again!